Now to enter this serial number on your already installed Premiere Elements 2019 trial, you will need to launch the Premiere Elements 2019 trial and click on the help menu->sign out.
Then Click on “Plans” on the top, Under “My products” you should be able to see the serial numbers. Once you are in then go to “Manage Your Account”. To find it, please go to and sign in with your Adobe Id and password. It’s now registered on your Adobe account. We would like to tell you that as a onetime exception the free complimentary serial number for Premiere Elements 2019 is provided to you. We are responding in regarding the issue you have with your Premiere Elements. This is Inderjeet from Adobe Technical Support. I have not had the 2018 version that long and had bought it from Adobe direct so I think it was a fair and reasonable thing to do.as mentioned previously I have lost many a frustrating hour trying to do basics.got this email on Friday but still haven't got the serial number - apparently it could take another 72 hours - this project I am working on needs to be signed sealed and delivered by Wednesday !!! I have been more or less in constant contact with Customer Support and with their encouragement have downloaded a trial version of the 2019 version - after trying all the areas that were giving me problems and them not reoccurring they have agreed, as a one of exception, to upgrade me for free. Stupidly I have done this a number of times in Lightroom and never gave it a thought to do it for my video editing !!! Senility rules.
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